Ondernemers Markthal woest op eigenaar Klépierre vanwege muizen

Winkeliers in de Rotterdamse Markthal zijn woest op de Franse eigenaar Klépierre. De ondernemers klagen over ongedierte, instortende vloeren, hitte, tocht en stankoverlast door een overlopende riolering. Zij vinden dat Klépierre die problemen moet oplossen, maar het vastgoedbedrijf legt de verantwoordelijkheid deels bij de ondernemers.

Het conflict in de markthal duurt al jaren, maar voor de winkeliers is de maat nu vol. De ondernemersvereniging (MHOV) heeft vorige week alle gesprekken met Klèpierre opgeschort en crisismanager Theo Terdu in de arm genomen om een onafhankelijke onderzoekscommissie in te stellen. ‘De reden is dat het overleg met Klèpierre muurvast zit en dat de problemen zich blijven opstapelen’, schrijft de MHOV in een brief aan de ondernemers.

‘Intimidatie niet meer acceptabel’
‘Verder is de manier waarop ondernemers worden geïntimideerd door het centre management voor de MHOV niet meer acceptabel’, stelt de vereniging. ‘Het moet nu een keer klaar zijn.’ In een andere brief, eveneens in handen van het FD, roepen de ondernemers eigenaar Klèpierre op om mee te werken met de onderzoekscommissie.

‘De emoties zijn hoog opgelopen bij de ondernemers’, stelt Terdu. ‘Mensen hebben soms hun hele hebben en houden in hun zaak gestoken.’ Hij hoopt zowel met de huurders als met Klépierre te kunnen samenwerken ‘Dat is de beste basis voor een advies, dat hopelijk als uitgangspunt kan dienen voor een opbouwende dialoog en een gezamenlijk gedragen oplossing.’

Stank en muizen
Vooral de ongediertebestrijding is een urgent probleem in markthal, die al tijden kampt met een muizenplaag. Bij een grote controle begin dit jaar trof de Voedsel- en Warenautoriteit (NVWA) bij negentien ondernemers ongedierte aan. Bij zeventien andere zaken was de hygiëne onder de maat. Eerder had de NVWA al met spoed een winkel gesloten wegens ongedierte.

De muizen eten niet alleen de kruimels en etensresten die her en der op de grond vallen, ze hebben naar verluidt ook delen van de isolatie onder de vloer weggeknaagd. Daardoor zijn vochtproblemen ontstaan en is de vloer van het opvallende gebouw aan de Rotterdamse Blaak op verschillende plekken ingezakt.

Ook met de riolering is volgens de ondernemers veel mis. Die is volgens hen niet berekend op vele horeca en zit regelmatig verstopt, waarschijnlijk omdat vetten niet voldoende worden afgevangen. De ondernemers klagen over stankoverlast.

Klèpierre is verbaasd dat de MHOV het rechtstreekse contact heeft opgeschort. ‘We zijn de afgelopen zes tot acht maanden op directieniveau in contact geweest met de ondernemersvereniging’, zegt een woordvoerder. Zij wil niet zeggen of de vastgoedonderneming mee zal werken aan het onderzoek van Terdu. ‘We geloven in direct contact met de winkeliers en de MHOV.’
Al jaren ruzie

De uitbaters van de kraampjes en restaurants in de Markthal ruziën al jaren met Klépierre over wie voor welke problemen en kosten verantwoordelijk is. Al verschillende keren moest de rechter er aan te pas komen.

Een van de zaken ging over de servicekosten. Huurders menen dat Klépierre hen met de belofte van lage servicekosten heeft binnengelokt, terwijl de Fransen al wisten dat die kosten onhoudbaar zouden zijn. Toen de ondernemers eenmaal hun zaken hadden opgestart, gingen de servicekosten omhoog. In die zaak heeft de rechter de huurders grotendeels gelijk gegeven.

In een andere procedure heeft de rechter de ondernemers grotendeels in het ongelijk gesteld. Zij betoogden dat Klépierre te veel afwijkt van het oorspronkelijke concept van de markthal. Er zouden veel aanbieders van verse waren komen, maar dat is niet gelukt. Verschillende verkopers zijn afgehaakt en hun plekken zijn vooral ingenomen door horeca. De rechter vond echter dat Klépierre voldoende zijn best had gedaan om vers-ondernemers te vinden.

De MHOV wilde voor dit artikel geen vragen beantwoorden.

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